Delivery & pickup

Updated 4 October 2026

D.D. SHARMA & SONS PTY LTD trading as Chilli Bites Indian · ABN 68 626 487 303

Our restaurant

Orders are supplied by D.D. SHARMA & SONS PTY LTD (ABN 68 626 487 303), trading as Chilli Bites Indian, 4/55 Smith Street, Warragul VIC 3820. Call (03) 5622 2262 for help.

Delivery areas and charges

The current direct-order delivery rules are $7 within 5 km of the restaurant, or $11 for a verified Drouin address within 15 km. Distance is assessed from the restaurant as a straight-line radius, not driving distance. Address validation and the checkout quote determine eligibility. Delivery outside these areas is not currently available through direct checkout; contact us or choose pickup. Uber Direct is not yet connected and no courier delivery is promised outside the available area.

Times and advance orders

Available slots follow restaurant service hours and preparation lead times. You can request an available future slot while the restaurant is closed. Submission does not guarantee the requested time; wait for acceptance and the restaurant-confirmed estimate. Traffic, workload and access can affect estimates. Contact us if a delay makes the order unsuitable.

Pickup and delivery handover

For pickup, wait for the ready status and bring your order reference. For delivery, give an accurate address, unit number and useful access instructions, and remain contactable. We will contact you if delivery cannot be completed; any proposed redelivery cost must be explained and agreed, not added silently. Ready for driver collection is not the same as on the way. Status updates reflect recorded restaurant or dispatch actions, not continuous live driver GPS.

Food and order issues

Check your order when practical and contact us promptly about missing items or quality concerns. Our refunds policy and your Australian Consumer Law rights apply.

Contact: (03) 5622 2262 · 4/55 Smith Street, Warragul VIC 3820. Business contact: Dushyant Kumar Sharma.