Terms & conditions

Updated 4 October 2026

D.D. SHARMA & SONS PTY LTD trading as Chilli Bites Indian · ABN 68 626 487 303

Who you are ordering from

This website and the Chilli Bites app are operated for D.D. SHARMA & SONS PTY LTD (ABN 68 626 487 303), trading as Chilli Bites Indian. Our restaurant is at 4/55 Smith Street, Warragul VIC 3820. These terms cover direct orders and table requests; third-party marketplaces also have their own terms.

Placing and accepting an order

Submitting an order sends a request to the restaurant. A receipt or payment acknowledgement does not by itself confirm restaurant acceptance. Check your order status for acceptance and the restaurant-confirmed estimate. Requested pickup and delivery times are estimates until confirmed. Please provide accurate contact and delivery details and contact us promptly about changes.

Prices, payment and offers

Prices and checkout totals are in Australian dollars. Review the displayed food, discounts, delivery and other charges before submitting. Only payment methods shown at checkout are available. We will contact you about unavailable items or proposed substitutions; an additional charge requires your agreement. Images are illustrative and presentation may vary.

Discounts and rewards

The advertised 10% direct-order saving applies to eligible food, not delivery or fees. The one-time $5 welcome credit is applied after that saving, for a signed-in new account, where at least $5 of eligible food remains. It has no cash value. See the offers page for eligibility and exclusions. Our iPhone and Android apps are coming soon. App rewards are not available yet. Any future offer changes will be explained before they apply and will not retrospectively change an accepted order.

Food allergies and special requests

Call (03) 5622 2262 before ordering if you have allergies or dietary requirements. We will discuss whether we can accommodate them. Notes alone do not confirm that a request can be met; shared preparation areas can involve cross-contact. This does not limit our food safety obligations or your consumer rights.

Cancellations, problems and your rights

Our refunds policy explains how to request help. Nothing in these policies excludes, restricts or modifies rights or remedies that cannot lawfully be excluded under the Australian Consumer Law. Contact us first so we can investigate a problem with your order. Victorian law applies, subject to any mandatory consumer protections.

Accounts and policy updates

Keep your account credentials private and contact us if you suspect unauthorised use. These policies may be updated as the service changes. The date below identifies this version; changes do not remove rights relating to earlier purchases.

Contact: (03) 5622 2262 · 4/55 Smith Street, Warragul VIC 3820. Business contact: Dushyant Kumar Sharma.